Return, Exchange & Refund Policy
At MAHAMAHIM, we prioritize customer satisfaction and strive to provide you with the best shopping experience. If you are not entirely satisfied with your purchase, we are here to help.
Returns
- We accept returns within 7 days of delivery.
- Items must be unused, unwashed, and in their original condition with all tags and packaging intact.
- Returns are not accepted for personalized, customized, or final sale items unless they are defective or damaged upon arrival.
- To initiate a return, please contact our customer service team at [your email/contact].
- Customers are responsible for return shipping costs unless the product is defective or incorrect.
Exchanges
- Exchanges are available for size and color adjustments within 7 days of delivery.
- Items must be in their original condition as mentioned above.
- Exchange requests are subject to stock availability.
- If the desired item is unavailable, a refund or store credit will be offered.
Refunds
- Once we receive and inspect your return, we will notify you about the approval or rejection of your refund.
- Approved refunds will be processed within 7-10 business days via the original payment method.
- Shipping fees are non-refundable, except in cases of defective or incorrect items.
- If you haven’t received a refund within the stipulated time, please check with your bank or payment provider.
Damaged or Defective Items
- If you receive a damaged or defective product, please contact us within 48 hours of delivery with clear images of the item and packaging.
- We will provide a replacement or full refund based on your preference.
Cancellations
- Orders can be canceled within 24 hours of placement for a full refund.
- Once an order has been shipped, it cannot be canceled.
Contact Us
For any queries regarding returns, exchanges, or refunds, please contact us at: Email: support@mahamahim.co.in
Phone: +91 9211308478
Address: A-13, 9th floor Graphix II, Sector-62, Noida, UP 201301
MAHAMAHIM reserves the right to update or modify this policy at any time without prior notice. Please check our website for the latest updates.